Privacy Policy

Effective September 18, 2026

We value your privacy. Personal information is used solely for order fulfillment. We do not sell your data to third parties. All transactions are processed over secure, encrypted connections (SSL).

Information we collect

When you place an order, create an account, or contact us, we collect the information needed to serve you: your name, email address, shipping and billing address, phone number, and the details of your order. Payment card details are collected and processed by our payment processor over encrypted connections; BooLabz does not store full card numbers.

How we use your information

  • To process, ship, and support your orders, including order confirmations and shipping updates.
  • To create and secure your account and to send account emails such as verification codes and password resets.
  • To answer your questions and resolve returns or issues.
  • To send our newsletter, only if you opt in. You can unsubscribe at any time.

Cookies

We use strictly necessary cookies to keep your cart and, when you sign in, your account session working. We do not use advertising cookies.

Sharing your information

We share personal information only with the service providers that help us run the store — payment processing, shipping carriers, email delivery, and hosting — and only as needed to provide those services. We do not sell your data to third parties. We may disclose information when required by law.

Security

All transactions and pages on boolabz.com are served over secure, encrypted connections (SSL/TLS). Account passwords are never stored in plain text.

Your choices

You can review or update your account details at any time, unsubscribe from marketing emails using the link in any newsletter, and ask us to access, correct, or delete your personal information by contacting customer service.

Contact us

Privacy questions or requests: bones@bonesrnd.com · (561) 446-0682.

Changes to this policy

If we update this policy, we will post the new version on this page with a new effective date.